Frequently Asked Questions - SA Landlord Connect

Is the Tenant Reference Record POPIA compliant?

Yes. All data gathered through our reference portal uses a legally vetted structure to ensure consent and strict adherence to the Protection of Personal Information Act.

Are the downloaded templates legally binding in South Africa?

Absolutely. Our rental templates and addendums have been drafted specifically taking into account the Rental Housing Act of South Africa to secure both the landlord and property.

How do I suggest a contractor to the directory?

If you have a reliable contractor, drop us a message using the Contact Us page detailing their trades and past performance. After a brief vetting phase, we list them for the entire community.

Can I cancel my premium membership at any time?

Yes, premium membership is managed month-to-month. You can switch back to the free basic tier at the end of your current billing cycle anytime directly via the platform.